Please note that the Underground River tour is subject to weather conditions, and the park may be closed at any time due to excessive rain or rough seas. The safety of visitors is of utmost importance, and the park management reserves the right to cancel or postpone tours in the event of adverse weather conditions.
In case of inclement weather, we offer the option to reschedule the tour for another day. If rescheduling is not possible, you will receive a full refund.
If the weather suddenly changes en route and we have to cancel the tour halfway through, you will receive a partial refund proportional to the remaining part of the tour that was not completed